Privacy Policy
How NovaGate International handles personal information, candidate documents, and enquiry records.
1. Information we collect
We may collect your name, phone number, email address, nationality, enquiry details, CV, passport copy, education documents, experience documents, photographs and other supporting files you choose to submit.
2. Why we use it
Information is used for consultation, recruitment screening, education-support services, document review, communication, application tracking, record keeping, security checks and compliance with lawful business obligations.
3. Document security
Uploaded documents are stored using private/protected storage where configured. Access is limited to authorised administrators and staff, and sensitive document access can be logged for accountability.
4. Sharing information
Where required for your requested service, information may be shared with relevant employers, educational institutions, authorised representatives, embassies, immigration authorities, service providers or legal/compliance advisers.
5. Retention and deletion
Records are kept only as long as reasonably necessary for the requested service, legal obligations, dispute prevention, security and business administration. You may contact us to request correction, access or deletion where applicable.
6. Contact
For privacy questions, contact NovaGate International at [email protected].